Shipping Policy

This Shipping Policy explains how orders placed on GALILEON through aurorisequilibar.com are processed and delivered.

Order Processing Time

Orders are processed within 1–3 business days after payment confirmation
Orders are not processed or shipped on weekends or public holidays
Processing times may be extended during peak seasons or promotional periods

Shipping Destinations

We currently ship to:

United States
Select international destinations

If your location is not available at checkout, please contact us at support@aurorisequilibar.com for assistance.

Shipping Rates

Shipping costs are calculated and displayed at checkout
Any applicable customs duties, taxes, or import fees are the responsibility of the customer

Estimated Delivery Time

Estimated delivery times vary by destination and shipping method:

United States: 5–10 business days
International Orders: 7–15 business days

Delivery times are estimates only and are not guaranteed.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information
Tracking updates may take 24–72 hours to appear after shipment

Shipping Delays

GALILEON is not responsible for delays caused by:

Shipping carriers
Weather conditions
Customs clearance processes
Incorrect or incomplete shipping information provided by the customer

Address Accuracy

Please ensure your shipping address is accurate and complete at checkout. GALILEON is not responsible for orders delivered to incorrect addresses provided by the customer.

Lost or Stolen Packages

GALILEON is not responsible for lost or stolen packages once the carrier confirms delivery
If your package is marked as delivered but not received, please contact the carrier directly

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery and provide clear photos so we can assist you promptly.

Contact Information

For shipping-related questions, please contact us at:
📧 support@aurorisequilibar.com